Last updated: June 2026
1. Delivery Areas
Nordic Masala currently delivers to selected areas within Sweden, including:
- Södertälje
- Stockholm
- Västerås
- Eskilstuna
Availability of delivery services may vary depending on the delivery address and postcode.
2. Delivery Schedule
Södertälje
Customers in Södertälje may select an available delivery date and delivery time slot during checkout.
Standard delivery window:
- 17:00 – 21:00
Same-day delivery requests may be available in certain cases and are subject to availability.
Stockholm
Deliveries to Stockholm are made according to the delivery schedule displayed at checkout or as communicated by Nordic Masala.
Västerås and Eskilstuna
Deliveries to Västerås and Eskilstuna are normally carried out on Sundays.
Customers will be contacted if any changes to the delivery schedule are required.
3. Order Processing
Orders are processed after successful payment confirmation.
Order processing times may vary depending on product availability, supplier schedules, public holidays, and order volumes.
4. Delivery Charges
Delivery fees, minimum order values, and free delivery thresholds are displayed during checkout and may vary depending on the delivery area.
Nordic Masala reserves the right to update delivery fees and delivery conditions at any time.
5. Delivery Attempts
Customers are responsible for ensuring that:
- The delivery address is accurate.
- Someone is available to receive the order where required.
- Contact details are correct and reachable.
If delivery cannot be completed due to incorrect information or customer unavailability, additional delivery charges may apply.
6. Delays
While Nordic Masala aims to deliver orders within the stated delivery windows, delivery times are estimates only.
Delays may occur due to:
- Weather conditions
- Traffic conditions
- Vehicle breakdowns
- Supplier delays
- Public holidays
- Other circumstances beyond our reasonable control
Nordic Masala shall not be liable for delays caused by factors outside its control.
7. Product Availability
In rare situations, certain products may become unavailable after an order has been placed.
If this occurs, Nordic Masala may:
- Contact the customer regarding a suitable replacement,
- Remove the unavailable item from the order, or
- Provide a refund for the unavailable item.
8. Inspection of Goods
Customers should inspect their order upon delivery.
Any issues regarding missing, damaged, or incorrect items should be reported within 48 hours of delivery by contacting Nordic Masala.
9. Contact Information
For delivery-related questions, please contact:
Nordic Masala AB
Email: nordicmasala.se@gmail.com
Website: nordicmasala.se