Last updated: June 2026
1. General Information
Welcome to Nordic Masala. These Terms & Conditions govern the use of our website and the purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
Company Information:
Nordic Masala AB
Website: nordicmasala.se
Email: nordicmasala.se@gmail.com
Organization Number: 559588-4940
2. Products and Availability
Nordic Masala offers Indian and South Asian grocery products, household products, and related items for sale within Sweden.
All products are subject to availability. In rare cases, products may become unavailable after an order has been placed. If this occurs, we will contact you and arrange a replacement, partial refund, or full refund where appropriate.
Product images are for illustrative purposes only. Actual packaging, branding, and appearance may vary.
3. Pricing
All prices displayed on the website are in Swedish Kronor (SEK) and include applicable VAT unless otherwise stated.
Delivery charges and any applicable fees are displayed during checkout before an order is confirmed.
Nordic Masala reserves the right to correct pricing errors and update prices at any time.
4. Orders
An order is considered submitted when the customer completes the checkout process and receives an order confirmation email.
Nordic Masala reserves the right to refuse or cancel any order in cases including but not limited to:
- Pricing or technical errors
- Product unavailability
- Suspected fraud or misuse
- Incomplete or incorrect customer information
5. Payment
Payments may be made using the payment methods offered during checkout.
Orders will only be processed once payment has been successfully authorized or received.
Nordic Masala reserves the right to use third-party payment providers to process payments securely.
6. Delivery
Delivery areas, schedules, charges, and estimated delivery times are described in our Delivery Policy.
While we aim to meet all delivery estimates, delivery times are not guaranteed and may be affected by circumstances beyond our control.
Customers are responsible for providing accurate delivery information.
7. Right of Withdrawal
In accordance with Swedish consumer protection legislation, the right of withdrawal does not generally apply to:
- Food products
- Perishable goods
- Products that cannot be returned for health or hygiene reasons after delivery
For eligible non-food products, customers may have a statutory right of withdrawal of 14 days in accordance with applicable consumer laws.
8. Returns and Refunds
Returns, replacements, and refunds are handled in accordance with our Returns & Refunds Policy.
Customers should inspect deliveries upon receipt and report any issues within 48 hours of delivery.
9. Customer Responsibilities
Customers agree to:
- Provide accurate information when placing orders
- Maintain the confidentiality of their account credentials
- Use the website lawfully and responsibly
- Not misuse the website or interfere with its operation
10. Intellectual Property
All content on the Nordic Masala website, including text, graphics, logos, product descriptions, images, and designs, is the property of Nordic Masala or its licensors and may not be copied, reproduced, or distributed without permission.
11. Limitation of Liability
Nordic Masala shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
Nothing in these Terms & Conditions excludes rights that cannot be excluded under applicable consumer protection laws.
12. Privacy
Personal data is processed in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR).
13. Force Majeure
Nordic Masala shall not be responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:
- Severe weather conditions
- Natural disasters
- Transportation disruptions
- Supplier shortages
- Strikes or labour disputes
- Government actions
- Technical failures
14. Changes to Terms
Nordic Masala reserves the right to update these Terms & Conditions at any time.
Updated versions will be published on this page and become effective immediately upon publication.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with Swedish law.
Any disputes shall be handled in accordance with applicable Swedish consumer protection regulations and, where appropriate, by Swedish courts.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
Nordic Masala AB
Website: nordicmasala.se
Email: nordicmasala.se@gmail.com